Program Manager

Location: Boston, MA
Date Posted: 11-12-2017
Our Client's Program Managers are one of the most critical roles in their organization as their success depends on them. As a result, their PMO team is staffed with only the highest-caliber talent from leading MBA programs, management consulting firms, and tech companies.  We are looking for a talented Program Manager to join their team in Boston. The role will be high-visibility and will offer exciting challenges in problem solving, collaboration and communication, cross-team orchestration, and day-to-day team management and leadership.

  • Orchestrate, coordinate and drive work across all program teams and stakeholders for all phases of a program, including initiative ideation, development & testing, content integration, deployment, and go to market
  • Ensure work is sufficiently defined, prioritized based on value, and well understood by execution teams
  • Create unified forecasts and schedules for the Program, inclusive of the entire initiative life cycle
  • Drive all communication up and down the organization on program health, including creating insights and reporting on key milestones and metrics
  • Proactively flag (and/or solve!) roadblocks, dependencies, and tradeoffs across all program teams and stakeholders, from software engineering to product management and sales teams
  • Ensure roadblocks and tradeoff decisions are diagnosed, framed and communicated correctly, and resolved quickly and efficiently with the right stakeholders
  • Identify and communicate needs of the program within any team (content, software, etc.) to ensure the program is set up for success
  • Represent the program in all strategic planning activities as needed, including finance and budgeting
  • Identify and apply best practices for program management, in alignment with other “big bets” programs
  • Discover and drive execution of strategic and process-related improvements across all programs.
  • MBA or equivalent Master’s degree from top tier institution strongly preferred; Bachelor’s degree required
  • 2 to 5 years of work experience in management consulting, program or project management, and/or tech strategy or operations
  • Proven ability to deliver large projects and programs successfully without having direct authority over all teams
  • Tenacity and flexibility; does whatever it takes to solve a problem, but can also pivot and change direction based on the input and feedback of others
  • Exceptional relationship building skills; able to gain trust of diverse stakeholders from the CTO to the entry-level software engineer
  • Ability to understand and lead others through ambiguous situations
  • Ability to thrive in a fast-paced, results-driven environment
  • Knowledge of software development practices (e.g. Agile/Scrum, Kanban, SAFe) and tools (e.g. JIRA, Confluence) preferred
  • Ability to manage a significant level of detail without losing sight of the big picture
  • Exceptional written communication skills; able to synthesize the most critical insights from large amounts of information and develop logical storylines in PowerPoint
  • Expert at running high-functioning meetings, including facilitating productive conversations, driving to decisions efficiently, and effectively balancing advocacy and inquiry
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