Lead Software QA Analyst/Manager

Location: Boston, MA
Date Posted: 01-15-2017
Job Overview/Introduction

The Lead Quality Assurance Tester is responsible for test planning and development, test execution, defect management, and all other testing activities that lead to the achievement of high-quality and scalable product delivery across our organization. The Lead Quality Assurance Tester maintains ultimate responsibility for assuring that all products are defect free and compliant with technical specifications.

Key Responsibilities
  • Maintain product consistency throughout product cycle, to include the design, define, and build phases through quality checkpoints and testing
  • Develop and manage quality assurance metrics for performance improvement of all teams
  • Implement ongoing quality improvement processes working with interdepartmental teams
  • Manage the planning and execution of product-testing efforts, including all associated resources to meet committed delivery dates
  • Provide effective communication regarding issues, objectives, initiatives, and performance to plan
  • Work with Project Managers to develop project schedules and resource allocation models for QA-related projects and other activities, such as software deployment, customer integration, and professional services validation
  • Flag the timing of interdepartmental deliverables and the quality of their output
  • Manage and respond to Software Quality Assurance issues with related groups, such as Development, Integration, and Customer Support
  • Assure the viability, functionality, and effectiveness of essential tools
  • Anticipate program release problems and take corrective action, escalating as needed, to resolve and achieve commitments
  • Bachelor’s degree in computer science, engineering, or related discipline
  • Minimum of 7 years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position
  • Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
  • Excellent problem-solving, interpersonal communication, and project management skills a must
  • Strong understanding of Agile software development lifecycle and contemporary software quality assurance processes and automated tools
  • Demonstrated experience in managing and working with distributed team members
  • Must be extremely detail-oriented with respect to documentation and communication
  • Salesforce.com experience would a plus

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